DELIVERY
All items are made on-demand, so this item will be specially made for you. Delivery is in approx. 3 weeks. One thing is for sure: it’s worth the wait!
THE LAUNCH is an on-demand fashion brand, so all items are only available for pre-order for sustainability reasons. This means that this item will be specially produced for you after you have placed your order. Therefore, it takes approx. 3 weeks to deliver. Want to know everything about how THE LAUNCH works? Go here!
Need your item for a specific date? Contact us! We will try to make it work.
DETAILS
Made of 100% Organic Cotton (GOTS Certified)
Each item is ethically handmade by an atelier in The Netherlands
SIZING
The Mila Blouse has an oversized fit.
True to size.
The model wearing The Chloë Trousers (zebra) is 1.64 and is a size XS. She wears size S of the blouse for an oversized look.
The model wearing The Fien Trousers (brown) is 1.75, is a size S and wears size S.
Not sure about your size? Schedule a fitting at our office in the center of Amsterdam. Note we only have samples to fit, which are size S.
SHIPPING
All parcels within the Netherlands will be shipped with PostNL and outside The Netherlands with DHL. The shipping costs vary per country and can be found here.
It’s also possible to pick up your package at our office in Amsterdam. In this case, you are not paying any shipping fees.
We will let you know when your package is ready and then you are able to pick it up at Tesselschadestraat 12 in Amsterdam.
RETURNS
Not happy with your item? You can always return it. You are probably wondering, what is going to happen with the items after I have returned it. After we have checked your product and it is still as new, we can make another girl who joined the waitlist happy with the product.
THE LAUNCH has a 14-day return policy: you have the right to return products within 14 days after receiving your order.
Read more about returns here.
